Birtley Medical Group


If your Doctor has started you on medication which you need to keep taking over a  long period of time, you will be given a “Repeat Prescription”. Using this you will be able to get more medication, without the need to make an appointment with your Doctor.

We have changed the way it deals with repeat prescriptions, these can no longer be ordered via telephone.

If you are registered with our GP surgery, you can access online services to order your regular medications. To register, either come into the surgery with your ID to sign up or simply download the NHS app.

Ordering your repeat prescription 

There are a number of different ways that you can order your repeat medication:

  • Online ordering via Patient Access
  • Online ordering via the NHS app
  • Handing the list in at the surgery via the repeat prescription post box located in the entrance of the practice.
  • By post
  • Asking if the pharmacy is able to hand the list in to the surgery if they visit the surgery regularly or contacting the pharmacy to arrange with them directly.

Since all prescriptions must be authorised by a doctor, we would ask that you give at least 72 hours (3 working days) notice when requesting a repeat prescription. It is your responsibility to ensure you do not run out of medication. Please note medications not on repeat may take longer to process.

Collect at your pharmacy service 

All prescriptions can be sent electronically to a pharmacy of your choice. You will simply just need to order your prescription and it will be ready for collection at your nominated pharmacy 48 hours later, saving you the need to collect the signed prescription and wait for the pharmacist to dispense it.

Local pharmacy details

Please check with your local pharmacy as their opening times and availability of services can change from time to time.

Vigo Pharmacy 0191 3402425. Mon-Sat   9am-6pm, Sunday-CLOSED
Wells Pharmacy


0191 4103135 Mon-Fri 7am- 11pm, Sat 8am-10pm & Sun 10am-4pm.
Vantage Pharmacy


0191 4102125 Mon-Fri 8:30am-5:30pm, Sat 8:30am-2:30pm & Sun-CLOSED
Lloyds Pharmacy


0191 4102198. Mon-Fri 7:30am-6pm, Sat & Sun-CLOSED


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices
NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.


Opening Times
Monday07:00 - 18:00
Doors close 17:45
Tuesday07:00 - 18:00
Doors close 17:45
Wednesday07:00 - 20:00
Doors close 19:45
Thursday07:00 - 18:00
Doors close 17:45
Friday07:00 - 18:00
Doors close 17:45