Contact

Birtley Medical Group
Durham Road
Birtley
Chester Le Street
County Durham
DH3 2QT
DayOpening hours
Monday7:00am to 6:00pm
Tuesday7:00am to 8:00pm
Wednesday7:00am to 8:00pm
Thursday7:00am to 6:00pm
Friday7:00am to 6:00pm
SaturdayClosed
SundayClosed
Doors close 5:45pm Monday, Thursday, and Friday and 7:45pm on a Tuesday & Wednesday.

The surgery is closed for bank holidays.

On-site parking

Following patient feedback we have made some changes to our car park, patients are still able to park on-site for free when visiting the surgery during our normal opening times, however parking outside of these times will require payment after an initial grace period of 10 minutes, failure to do so will result in a fine being issued by the company who now manage the car park. ALL contact relating to fine notices MUST be directed to the issuer of the parking control notice (PCN). For full terms and conditions, times of operation, and how to pay, etc. please refer to the signage in the car park.

Staff training dates

The surgery will be closed on the following dates from 13.00pm until 07.00am the following morning. Excluding a Wednesday when we will reopen at 6:30pm. This is to facilitate staff training for all practice staff and affects all Gateshead-wide practices. This is arranged by the Integrated Care Board (ICB):

  • Wednesday 17th July 2024
  • Thursday 26th September 2024
  • Tuesday 8th October 2024
  • Wednesday 27th November 2024

Non-urgent advice: If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled WC
  • Signing service available
  • Step free access
  • Wheelchair access

Parking

  • Car Parking
  • Disabled parking