The practice has been offering eConsults as a way to get advice from their GP or surgery. The condition should not be urgent as the practice will respond in 48 hours on a weekday, although it will be longer at the weekend.
Conditions that are good for eConsults are:
- UTI
- Skin conditions if photos are sent
- Fit note requests which are a repeat
- Musculoskeletal problems
eConsults to not work well for:
- Children <2 years old with an acute problem
- A patient with mental health problems
- Cardiac (heart) or respiratory (lung) conditions
- When you have several problems you want to discuss with the GP
- When the patient feels that they have an urgent problem