Birtley Medical Group


Birtley Medical Group will change the way it deals with repeat prescriptions from 3rd January 2017.

In order to make it easier & safer for patients to obtain repeat prescriptions, the current option to order these over the telephone with the surgery will no longer be available from 3rd January.

However, repeat prescriptions can still be posted into the repeat prescriptions box located in the entrance to the surgery, alternatively they can be requested via the Patient Access online service (Please click the Patient Access logo below) or arranged directly by telephoning your pharmacy.

Please remember to give a minimum of 48 hours’ notice for your prescription to be processed.

Details of the Patient Access service can be found below.

Patient Access A

Once registered for this service, patients can immediately book two appointments online, or cancel booked appointments if required. Upon verification of appropriate I.D. with reception, patients are able to access additional services such as managing repeat prescriptions, or access aspects of their medical record, please ask at reception for further information.

Patients signing up to online access, need to produce appropriate I.D. at reception within 6 months of initial sign up, after which time patients will need to re register.

Birtley Medical Group

Our Practice is highly patient focused, having a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions.

We use your comments and ideas to improve our online services and develop the content of the site accordingly.

A ‘healthy lifestyle’ is what we recommend:

  • Stop smoking.
  • Eat a balanced diet with plenty of fruit and veg.
  • Exercise regularly.
  • Keep alcohol intake within recommended limits.


We would like to invite Eligible patients for a Free Flu Vaccination.

Eligibility includes

  • 65 years of age or over
  • Pregnant
  • A Carer

Or if you have one of the following medical conditions

  • Asthma and COPD
  • Heart Disease
  • Kidney Disease
  • Liver Disease
  • Diabetes

You can book an appointment through Patient Access, alternately please call us on 0191 4921022

Usefull links:

Improving Patient Communication: Improving Patient Communication

Practice Leaflet: Practice Leaflet 2015

Patient Newsletter: Birtley Medical Group April 14

Links to the Care Quality Commission & Gateshead Council websites.

If you would like your personal confidential data to be withheld from the HSCIC upload, please complete the opt out form and return to the practice. care-data-opt-out-form.


Opening Times
Monday07:00 - 20:00
Doors close 19:45
Tuesday07:00 - 20:00
Doors close 19:45
Wednesday07:00 - 20:00
Doors close 19:45
Thursday07:00 - 20:00
Doors close 19:45
Friday07:00 - 18:00
Doors close 17:45