Birtley Medical Group


Commencing 15th April 2017, Northern Gas Networks are scheduled to start work on Harris Bank to carry out maintenance on a Gas main. The practice has been advised this will last for 5 days. Access to the surgery car park will still be available & disruption kept to a minimum, however patients may need to allow additional travelling time if using the practice car park, to ensure you are on time for your appointment as some congestion is still likely to occur.


Birtley Medical Group has changed the way it deals with repeat prescriptions from 3rd January 2017.

To make it easier & safer for patients to obtain repeat prescriptions, patients will no longer be able to order these over the telephone with the surgery. However, repeat prescriptions can still be posted into the repeat prescriptions box located in the entrance to the surgery, be requested via the Patient Access online service (Please click the Patient Access logo below) or arranged directly by telephoning your pharmacy.

Please remember to give a minimum of 48 hours’ notice for your prescription to be processed.

Details of the Patient Access service can be found below.

Patient Access A

Once registered for this service, patients can immediately book or cancel two appointments online. Upon appropriate I.D. verification with a receptionist, patients can have additional services enabled such as booking additional appointments, managing repeat prescriptions, and access to aspects of their medical record. Please be aware some services can take up to 28 days to be approved.

(Please click T41C Application for online access to medical record to see a list of appropriate I.D. to bring with you).

Patients signing up to online access, need to produce appropriate I.D. at reception within 6 months of initial sign up, after which time patients will need to re register.

Birtley Medical Group

Our Practice is highly patient focused, having a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions.

We use your comments and ideas to improve our online services and develop the content of the site accordingly.

A ‘healthy lifestyle’ is what we recommend:

  • Stop smoking.
  • Eat a balanced diet with plenty of fruit and veg.
  • Exercise regularly.
  • Keep alcohol intake within recommended limits.


Usefull links:

Little Orange Book Located: Here

Winter Newsletter 2016

Improving Patient Communication: Improving Patient Communication

Practice Leaflet: Practice Leaflet 2017

Links to the Care Quality Commission & Gateshead Council websites.

If you would like your personal confidential data to be withheld from the HSCIC upload, please complete the opt out form and return to the practice. care-data-opt-out-form.


Opening Times
Monday07:00 - 18:00
Doors close 17:45
Tuesday07:00 - 20:00
Doors close 19:45
Wednesday07:00 - 20:00
Doors close 19:45
Thursday07:00 - 20:00
Doors close 19:45
Friday07:00 - 18:00
Doors close 17:45