IMPORTANT PATIENT NOTICE
Following a major cyber attack on NHS services across England and Scotland, we are working to resume a normal service as quickly as possible.
Inevitable delays have resulted due to the attack, not just here at the practice but also at hospitals and the wider NHS, we are doing everything we can to get the service back to normal as soon as possible, however until all external organisations are back to normal this will have an impact not only on them, but also at the practice.
Your understanding during this time is greatly appreciated, please be assured that staff across the NHS are working to minimise disruption.
Birtley Medical Group has changed the way it deals with repeat prescriptions from 3rd January 2017.
To make it easier & safer for patients to obtain repeat prescriptions, patients will no longer be able to order these over the telephone with the surgery. However, repeat prescriptions can still be posted into the repeat prescriptions box located in the entrance to the surgery, be requested via the Patient Access online service (Please click the Patient Access logo below) or arranged directly by telephoning your pharmacy.
Please remember to give a minimum of 48 hours’ notice for your prescription to be processed.
Details of the Patient Access service can be found below.
Once registered for this service, patients can immediately book or cancel two appointments online. Upon appropriate I.D. verification with a receptionist, patients can have additional services enabled such as booking additional appointments, managing repeat prescriptions, and access to aspects of their medical record. Please be aware some services can take up to 28 days to be approved.
(Please click T41C Application for online access to medical record to see a list of appropriate I.D. to bring with you).
Patients signing up to online access, need to produce appropriate I.D. at reception within 6 months of initial sign up, after which time patients will need to re register.
Birtley Medical Group
Our Practice is highly patient focused, having a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions.
We use your comments and ideas to improve our online services and develop the content of the site accordingly.
A ‘healthy lifestyle’ is what we recommend:
- Stop smoking.
- Eat a balanced diet with plenty of fruit and veg.
- Exercise regularly.
- Keep alcohol intake within recommended limits.
Little Orange Book Located: Here
Improving Patient Communication: Improving Patient Communication
Practice Leaflet: Practice Leaflet 2017
If you would like your personal confidential data to be withheld from the HSCIC care.data upload, please complete the opt out form and return to the practice. care-data-opt-out-form.