Birtley Medical Group

Patient Participation Group

Any patient or carer of a patient registered with the practice is welcome to attend our Patient Participation Forum to give us your views about the services we provide and work with us to improve them.

  • There are 2 types of membership.
  • Core Members – attend meetings and make decisions.
  • Associate Members – ​mainly approached for feedback, and to take part in specific projects or pieces of work as appropriate.
  • The PPG is open to the carers of registered patients, even if the carer themselves is not registered with the practice.
  • Suggestions are invited for the PPG group to consider to the PPG section via email to the surgery.
  • Meetings have an open agenda and minutes/notes are taken.
  • The next PPG Meeting date is being arranged.

We value your opinions and suggestions on a variety of areas such as improving access and patient experience. We would also like to hear about your interests within the practice or the services we could provide which you feel would be beneficial to you, for example practice support groups for a particular condition.  We are also interested in any skills and experience you can bring to the group which you feel could be put to good use.

To access our Patient Participation Workplan click HERE.

Please contact Joyce Mason if you would like to discuss or need any further information about becoming a PPG member or you can click on the link below should you wish to apply.

PPG Application

If you have any feedback that you wish the PPG to discuss or consider please also contact us via e mail

The next PPG meetings are to be held on 2nd December 2020 & 22nd January 2021. Please see the latest “You said we did” by clicking HERE.

Minutes of previous meetings below.

5th June 2019, 2nd October 2019, 13th February 2020

Annual reports for Patient Participation Direct Enhanced Service (DES) can be viewed below.

BMG Patient Participation DES Annual Report 2011-12

BMG Patient Participation DES Annual Report 2012-13

BMG Patient Participation DES Annual Report 2013-14


PPG Feedback

Opening Times
Monday07:00 - 18:00
Doors close 17:45
Tuesday07:00 - 18:00
Doors close 17:45
Wednesday07:00 - 20:00
Doors close 19:45
Thursday07:00 - 18:00
Doors close 17:45
Friday07:00 - 18:00
Doors close 17:45