Practice Operations Manager Anna is responsible for the overall running of the practice, covering all aspects of organisation including strategy & H.R.
Estates & Accounts Manager Ashley is responsible for all aspects of facilities management, accounts and I.T.
Contracts & Performance Manager Joyce has overall responsibility for the Administration team
Janet is responsible for the nursing team and the finance aspect of the practice.
Reception Team Leader Carol is responsible for running the reception team, Carol will be able to help with any problems you may have with reception services.
Our Reception Team is a good place to start if you want help. Not only do they know what is available in the practice they often have a great deal of knowledge about Health Services in our area. The main role of Reception Staff is helping you get the assistance you need. Our Team can advise you who best to see and guide you through the different types of appointments available.
Our Administration Team carry out a wide range of responsibilities including processing patient registrations and summarising patients medical notes.
Our Secretarial Team can help you with any queries regarding hospital referrals and private work, including insurance reports.
All non-medical staff are bound by the same rules of confidentiality as the doctors and other health care professionals and will always deal with your problems and enquiries in a discreet and courteous manner.