Birtley Medical Group

Ordering repeat prescriptions

If your Doctor has started you on medication which you need to keep taking over a  long period of time, you will be given a “Repeat Prescription”. Using this you will be able to get more medication, without the need to make an appointment with your Doctor.

Birtley Medical Group has changed the way it deals with repeat prescriptions, these can no longer be ordered via telephone. The Patient Access or NHS App services allow access to ordering repeat prescriptions along with other functionality that is beneficial to patients and accessible 365 days a year and 24 hours a day.

However you may still order any or all of your repeat medications, if they are due, by

1) Posting into the repeat prescriptions box located in the entrance to the surgery, place a tick in the box on the repeat slip, please allow a minimum of 48 hours for it to be processed.

2) Request via the Patient Access or NHS App online services, details of which are shown on our home page, or by clicking here to sign in and use the service or to register for the first time.

3) Arrange directly by telephoning your pharmacy.

Always allow sufficient time for your repeat prescriptions to be ready for collection.  Current waiting times for collecting prescriptions are:

  • 72 hours (3 working days) if the prescription is being collected from a pharmacy.

Local pharmacy details are shown below, please check with your local pharmacy as their opening times and availability of services can change from time to time.

Vigo Pharmacy (Home Delivery Service). Tel: 0191 3402425.

Opening Times

Mon-Sat 9am-6pm, Sunday-CLOSED.

Wells Pharmacy, 31 Harraton Terrace, Birtley, DH3 2QG. Tel: 0191 4103135.

Opening Times

Mon-Fri 7am- 11pm, Sat 8am-10pm & Sun 10am-4pm.

Vantage Pharmacy, Imperial Buildings, 2 Durham Road, Birtley, DH3 1LG. Tel: 0191 4102125.

Opening Times

Mon-Fri 8:30am-5:30pm, Sat 8:30am-2:30pm & Sun-CLOSED

Lloyds Pharmacy, 9 Harras Bank, Birtley, DH3 2PE. Tel: 0191 4102198.

Opening Times

Mon-Fri 7:30am-6pm, Sat & Sun-CLOSED

Opening Times
Monday07:00 - 18:00
Doors close 17:45
Tuesday07:00 - 18:00
Doors close 17:45
Wednesday07:00 - 20:00
Doors close 19:45
Thursday07:00 - 18:00
Doors close 17:45
Friday07:00 - 18:00
Doors close 17:45
SaturdayCLOSED
SundayCLOSED